Privacy policy

This translation is provided for information only; in case of any discrepancy, the Spanish version prevails. [PENDING: base text, to be reviewed by an adviser or lawyer]

1. Data controller

  • Owner: Alba Feliz Ortega (trading name: Alba Health Lab)
  • Tax ID (NIF): 45365443J
  • Address: Avenida Bruselas 17, Local 6, 03540 Alicante, Spain
  • Email: albahealthlab@gmail.com
  • Phone: +34 641 11 90 22
  • Authorisation no. in the Regional Register of Health Centres, Services and Establishments of the Valencian Community: 456-52-931-2026

2. What data we process and why

We process the data you give us through the contact form, by email, phone or WhatsApp to answer your enquiry and, where appropriate, manage your appointment. Please do not include health information in the form; we will deal with it in the consultation with the appropriate safeguards.

3. Legal basis

Your consent when you send us an enquiry and, where applicable, the performance of the healthcare relationship.

4. Retention

We will keep the data for as long as necessary to handle your enquiry and for the legally required periods. [PENDING: specify periods]

5. Recipients

We do not share your data with third parties unless legally required. Providers that may process data on behalf of the controller: web hosting (Webempresa) and booking platform (TRAININ). We do not work with insurers.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to albahealthlab@gmail.com. You can also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

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